In the digital age, an organisation needs more than just hard-working employees, it needs a secure and reliable platform for them to work on. Without the right infrastructure in place, you may suffer from poor user experience, a drop in productivity and costs incurred through downtime.
IT infrastructure is defined in ITIL as a combined set of hardware, software, networks, facilities, etc. (including all of the information technology related equipment) used to develop, test, deliver, monitor, control, or support IT services. Associated people, processes, and documentation are not part of IT Infrastructure.
Network infrastructure is a core factor of the IT Infrastructure and refers to the resources of a network that make network or internet connectivity, management, business operations and communication all possible. Network infrastructure typically comprises both hardware and software, and it enables computing and communication between users, services, applications and processes.
Our IT infrastructure management team are responsible for the backbone of your business, monitoring and maintaining both physical and virtual services in real-time:
With the advent of cloud technology, satellite offices and remote working, we also include Remote Infrastructure monitoring and maintenance.