System Force IT designs, deploys and manages cloud-based VoIP phone systems for businesses in Gloucester. With the PSTN switch-off now confirmed, every business operating traditional analogue or ISDN telephone lines will need to migrate to a VoIP-based solution.
We make that transition straightforward – handling everything from number porting and hardware provisioning to ongoing system management – so your communications are never disrupted.
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Business enquiries only • No obligation • We respond within one business day
VoIP (Voice over Internet Protocol) replaces traditional phone lines by routing calls over your broadband or leased line connection. Modern VoIP systems offer significantly more capability than legacy PSTN lines – at lower cost and with greater flexibility.
For Gloucester businesses, the advantages are clear: reduced line rental costs, geographic flexibility (staff can take their extension anywhere), advanced call management features, and a system that scales without requiring additional physical lines
We provision and manage hosted VoIP systems that require no on-site hardware beyond handsets or softphones. The system is managed from our infrastructure, with 24/7 monitoring and proactive fault management included as standard.
We manage the porting of your existing telephone numbers – geographic, 03, 0800 and non-geographic numbers – to the new VoIP system. Your existing number stays exactly the same; the underlying technology changes.
We configure call routing, hunt groups, auto-attendants, hold music and overflow rules to match your business requirements. Whether you need a simple office phone or a sophisticated multi-department call flow, we design the configuration around your operations.
Staff can make and receive calls on their business number from any device – desk phone, computer or mobile – using a softphone application. This supports remote and hybrid working without compromising call quality or professionalism.
For businesses using Microsoft 365, we can integrate your VoIP system with Microsoft Teams – enabling Teams to function as your business phone system using direct routing or Microsoft Calling Plans.
Openreach has confirmed the full PSTN switch-off for December 2025, with analogue services being withdrawn progressively from exchanges across the UK. Businesses still operating traditional lines after this date will lose telephone service entirely.
If your business is still running analogue lines, ISDN2 or ISDN30, you need to migrate now. System Force IT manages this transition for businesses across Gloucester – with no disruption to your telephone service and no downtime during migration.
VoIP performs best when managed alongside your IT infrastructure. System Force IT provides all related services under one accountable partner:
Q: Do I need to change my phone number when switching to VoIP?
A: No. We manage number porting so your existing geographic and non-geographic numbers transfer to the new VoIP system. Your number stays the same – only the technology changes.
Q: Can my staff use VoIP when working remotely?
A: Yes. With a softphone application installed on a computer or mobile device, staff can make and receive calls on their business number from anywhere with an internet connection.
Q: What does RIPE NCC membership mean for my connectivity?
A: RIPE NCC membership means System Force IT operates its own Autonomous System Number and IP address allocations. This enables us to provide BGP-based multi-homed connectivity — the same architecture used by enterprise and carrier-grade organisations — rather than reselling a single provider’s product.
Q: What internet connection do I need for VoIP?
A: VoIP requires a reliable broadband or leased line connection. We assess your current connectivity as part of the VoIP consultation – and can provide an upgraded connection if required. As a RIPE NCC member, we provide our own managed connectivity solutions.
Get a VoIP Quote for Your Gloucester Business
